TELTH HEALTHCARE PLATFORMS AND services

CANCELLATION AND REFUND POLICY

Effective Date: 20th May 2025

Last Updated: 20th May 2025

1. OVERVIEW

This Cancellation and Refund Policy ("Policy") governs the cancellation of services and refund procedures for Telth Healthcare Private Limited ("Telth", "we", "us", or "our") operating in India. This policy applies to all services including but not limited to consultations, diagnostic tests, care plans, home visits, telemedicine services, and product purchases through our platform.

2. SCOPE OF SERVICES COVERED

3. CANCELLATION POLICY BY SERVICE TYPE

4. EMERGENCY AND FORCE MAJEURE SITUATIONS

5. REFUND PROCESSING

6. CANCELLATION PROCESS

7. NON-REFUNDABLE SERVICES

8. SPECIAL CIRCUMSTANCES

9. DISPUTE RESOLUTION

10. POLICY UPDATES

11. GOVERNING LAW

12. CONTACT INFORMATION

This policy is effective from the date of publication and supersedes all previous versions. Customers are advised to review this policy before availing services.

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